Chandresh Shah

Chandresh

This is my Bio.

Retention versus Loyalty

I have frequently talked about differentiators in the cluttered EMR / EHR Space. I have advocated that your unique differentiators are right under your nose, but you can’t see them. You want to be like someone else, in the process ignore what makes you really unique. A simple strategy I advocate is to ask your …

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Marketing Frequency – Curse? Not Necessarily

This morning’s blog from one of the Marketing Gurus I respect – Seth Godin, is worth reading. http://sethgodin.typepad.com/seths_blog/2013/06/the-curse-of-frequency.html This blog is related to a topic that bothered me for a while, until I discovered ‘marketing automation’. Then I also discovered marketing automation is NOT easy. I had to invest tremendous amount of time designing the …

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